Warranty Information
All Hornit products come with a minimum 2 years manufacturer’s warranty. To confirm the length of your warranty, please find your product in the list below. If your product comes with extended warranty you will need to register your product. Visit Register Your Product to extend your warranty.
If you need to make a warranty claim, it’s best to contact us, so we can help guide you through the process.
| Product | Warranty Period |
| CLUG | 2 years |
| CLUG PRO | 2 years |
| LITE | 2 years |
| dB140 with Garmin style mount | 2 years |
| TRACE | 2 years |
| Bike Balls | 2 years |
| Helmets | 2 years |
| AIRO Balance Bike | 3 years * |
| HERO Pedal Bike | 3 years * |
| MINI | 2 years |
| NANO | 2 years |
| Spare Parts | 2 years |
*With proof of purchase the frame and forks are automatically warranted for 3 years from the date of purchase. You can upgrade to a lifetime warranty for the frame and forks by registering your details by visiting Register Your Warranty. The lifetime warranty is valid for as long as the original purchaser owns the bike.
Warranty Terms & Conditions
All Hornit products are warranted to be free from defects in materials and workmanship for a period of at least 2 years from the date of purchase shown on the proof of purchase. If there is a discrepancy between the warranty information on this page and the length of warranty or terms stated on the warranty card or in the instruction manual included with the product then the most favourable terms and conditions for the customer shall apply.
The warranty period applies from the date of purchase. All warranties apply only when the product is used as intended, under normal conditions and do not apply when damage is caused by wear and tear, accidents, corrosive substances, water, misuse or neglect. In all cases the warranty is limited to the value of the product. This does not affect your statutory rights.
Claims
If you need to make a warranty claim, please contact us.
V3 Battery Cover
A beautifully simple but very effective storage solution.
How do you measure your tyre?
Tyre manufacturers almost always exaggerate their tyre sizes whereas we use ACTUAL tyre size. To find out how to measure your tyre and find out the size of CLUG you need, watch our video.
Award Winning
Trusted by an Olympian.
Used by double Olympic gold triathlete, Alistair Brownlee to store his priceless collection.
Frequently Asked Questions
How much weight can the cord hold?
The CLUG PRO can hold bikes up to 30kg. This means if you have a e-bike, CLUG PRO will hold it as long as the tyre is within the CLUG tyre guidelines and it is 30kg or less.
Which size CLUG PRO do I need?
The critical measurement is your ACTUAL tyre width. Armed with this measurement pick CLUG with the appropriate range. To make things more complicated than they should be, especially for MTB riders, tyre manufacturers often overstate their tyre sizes. For example, a tyre stated to be 2.4” will often measure 2.2”. If that's the case, please go for the CLUG mtb (rather than the CLUG mtb XL) as you will appreciate the snugger fit. The easiest way to measure tyre width is with callipers.
Why buy the CLUG PRO vs the CLUG?
CLUG PRO combines the Eurobike award-winning CLUG with FIDLOCK’s innovative magnetic winch handle and ratchet system to ensure your bike always stays secure. Engineered to hold up to 30kg once the winch is magnetically locked into place, you can have total peace of mind that your bike will remain rock solid in the event of a hard knock from someone brushing pass or an unwelcome puncture after long term storage.
How long will CLUG pro hold my bike for?
The CLUG PRO is designed for long term storage meaning even with a flat tyre your bike will stay sturdy.
- APAndy P.Verified BuyerRated 5 out of 5 stars9 months agoOK
Reaplcing a broken one.