Warranty Information

All Hornit products come with a minimum 2 years manufacturer’s warranty. To confirm the length of your warranty, please find your product in the list below. If your product comes with extended warranty you will need to register your product. Visit Register Your Product to extend your warranty.

If you need to make a warranty claim, it’s best to contact us, so we can help guide you through the process.

Product Warranty Period
CLUG 2 years
LITE 2 years
dB140 2 years
TRACE 2 years
Bike Balls 2 years
Helmets 2 years
AIRO Balance Bike 3 years *
HERO Pedal Bike 3 years *
MINI 2 years
NANO 2 years
Spare Parts 2 years


 
*With proof of purchase the frame and forks are automatically warranted for 3 years from the date of purchase. You can upgrade to a lifetime warranty for the frame and forks by registering your details by visiting Register Your Warranty. The lifetime warranty is valid for as long as the original purchaser owns the bike. 

Warranty Terms & Conditions

All Hornit products are warranted to be free from defects in materials and workmanship for a period of at least 2 years from the date of purchase shown on the proof of purchase. If there is a discrepancy between the warranty information on this page and the length of warranty or terms stated on the warranty card or in the instruction manual included with the product then the most favourable terms and conditions for the customer shall apply. 

The warranty period applies from the date of purchase. All warranties apply only when the product is used as intended, under normal conditions and do not apply when damage is caused by wear and tear, accidents, corrosive substances, water, misuse or neglect. In all cases the warranty is limited to the value of the product. This does not affect your statutory rights. 

Claims

If you need to make a warranty claim, please contact us.