Warranty Information

All Hornit products come with a manufacturer’s warranty. To confirm the length of your warranty, please find your product in the list below. If your product comes with extended warranty you will need to register your product. Visit Register Your Product to extend your warranty.

If you need to make a warranty claim, it’s best to contact us, so we can help guide you through the process.

Product  Warranty Period
CLUG 2 years
Hornit Lite 2 years
Hornit DB140 2 years
Bike Balls 2 years
Helmets 2 years
AIRO Balance Bike 3 years (unless extended to lifetime by registering warranty)*
Hornit Mini 2 years
Hornit Nano 2 years
Spare Parts 2 years

 *With proof of purchase the frame is automatically warranted for 3 years from the date of purchase. You can upgrade to a lifetime warranty for the frame and forks by registering your details by visiting Register Your Warranty. The lifetime warranty if for as as the original purchaser owns the bike. 

Terms & Conditions

All Hornit products are warranted to be free from defects in materials and workmanship for a period of at least 2 years from the date of purchase shown on the proof of purchase.  

The warranty periods and warranty services referred to above are intended as a guide only and variations may occur. If there are differences between the warranty card and information included with the product and the information shown above, the above information shall apply.

The warranty periods apply from the first date of purchase of the product. To obtain warranty service, the original proof of purchase and order number will be require

All warranties apply only when the product is used as intended, under normal conditions and does not apply to damage caused by wear and tear, accidents, corrosive substances, water, misuse or neglect. In all cases the warranty is limited to the value of the product. This does not affect your statutory rights. 

To obtain assistance under the warranty, please Contact Us.